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In this week’s podcast, Interactive Customer Experience Association Managing Director Christopher Hall briefs QSR brands which have launched outstanding ICX campaigns over the last year [...]

KFC will become the next major restaurant chain to get on the kiosk bandwagon. David Gibbs, president and chief operating officer of KFC’s parent company, Yum Brands, said during [...]

 Super-green brand Coolgreens is having a growth spurt this year, with plans and commitments to spread the gospel of green far out of its Oklahoma City home base. The brand’s Vice [...]

Predicting a 300 percent sales increase for a 1-year-old brand is a pretty gutsy statement for any new business, but Sweetberry Bowls CEO Desi Saran is confident that he’s on to something. [...]

It’s all about the growth, according to Spin Pizza co-owner and CEO Ed Brownell. That’s why he said the 15-unit chain based in Kansas City has rebranded after he and Gail Lozoff [...]

Keeping a century-old burger chain fresh and new is a challenge that the privately owned White Castle chain has mastered primarily through its spin-offs of the famous Slider. White Castle Vice [...]