This session dissects what a culture and training program entail and offers tips and techniques to create employee loyalty and retention. Specifically, experts will discuss how they upgraded their recruiting, training and onboarding processes by incorporating digital mediums.
Attendees will also learn how to identify and stop sources of monetary, reputational and company culture losses.
John Hughes is brand ambassador for Jersey Mike’s Subs, charged with generating excitement, brand awareness and cultural consistency throughout the company through operational and brand training. Affectionately known as “Coach” Hughes, John teaches leadership and personal development classes for Jersey Mike’s team members throughout the country and at the company’s Training Center in Point Pleasant, N.J. John has more than 30 years of experience with Jersey Mike’s, making subs and training franchise owners, managers and team members.
Dennie Laney is the Vice President of Training and People Development at MOOYAH Burgers, Fries & Shakes. Dennie is also a John Maxwell certified Coach, Public Speaker, and Leadership Professional. Her passion for customer service, leadership development, personal and professional growth, and active engagement in achieving extraordinary results is what led her to the John Maxwell Team. It is these qualities paired with a rich people culture that drew her to the MOOYAH team. Dennie has spent the past 20 years supporting corporate and operations teams in the training, leadership development, and coaching arenas, speaking to audiences of hundreds of leaders and executives about the value of people.
Larry D. Kruguer joined the company as President of International on June 11, 2015. Prior to joining Wingstop, Larry was at Wendy’s International, where he served as Vice President, International Joint Ventures and Key Markets from October 2014 to June 2015, Vice President, International Business Development and Finance from January 2010 to October 2014 and Vice President, International Marketing from October 2007 to January 2010. Prior to that, he was the President and Managing Partner of Prontowash USA, a global car wash services company, from January 2002 to October 2007. From October 1998 to August 2001, he served as Vice President, Marketing and Strategic Alliances for SportsLine.com, a CBS Sports affiliate. Larry has also held management positions with Alamo-Autonation and American Express. He received an MBA in Business Management from University of Miami School of Business Administration in 1992.
Speaker bio coming soon!