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March 16-18, 2020 | Atlanta — Early Bird registration ends October 25. Sign up today!

BREAKOUT SESSION / TUESDAY / MARCH 17, 2020 / 2:30 PM

How to Know When it’s Time to Grow Up

Loyal customers love everything about their favorite brands from the food and atmosphere to the logo and tone of marketing materials, but how does that change as they enter different phases of their lives? And will they outgrow you if you don’t grow with them?

Branding and marketing experts will help you decide if your business is ready to move on to the next stage whether that means implementing a total rebrand, enhancing your social media presence or adding a bit of creativity to the menu.

PANELISTS

Steven Chan | Founder & CEO | Tin Drum Asian Kitchen

A 20-year veteran of the restaurant industry, Steven Chan brings the mind-spinning energy of Asian sidewalk eating to Atlanta with Tin Drum Asian Kitchen. His urban upbringing in Hong Kong inspired the pan-Asian restaurant concept that now has over 10 locations throughout the Atlanta area. As the company’s founder and CEO, Chan spearheads the vision for Tin Drum and serves as the chief designer of the brand. Steven champions the legend of the Tin Drummer, the tale of a young man who became an unsung hero of the community by the simple act of serving people and showing hard work alone can make a difference.

Jodie Conrad | VP of Marketing | Fazoli’s

Jodie Conrad leads Marketing and Culinary functions at Fazoli’s – including advertising, field marketing, consumer insights, off-premise business development, public relations, and new product development and testing. Prior to joining Fazoli’s, Jodie was with The Wendy’s Company as a Director of Brand Marketing, and has also served as Director of Marketing for Donatos Pizza, Customer Marketing Manager for The Coca-Cola Company and Brand Manager for the Pillsbury Company. She has a BBA in Finance and an MBA from Ohio University. In addition to her work, Jodie is an avid reader and enjoys cooking and entertaining friends and family.

David Ponce | CMO | Wings Etc.

David Poncé started his career as a high school teacher: speech, drama, debate, creative writing. He transitioned from teaching creative writers into becoming an ad agency writer/creative director. Eventually, David moved from the ad agency side to the client side, working with a wide range of small to mid-sized companies: from startup franchisors in need of essential brand definition and development to established/maturing franchise companies with over 1200 units operating. David has helped franchisors and franchisees succeed on a continually-shifting marketing and advertising landscape. In his current position, he creates/manages projects for system-wide consumer marketing, franchisee/local store marketing and franchise development.

MODERATOR

Bradley Voreis | VP of Strategic Marketing | Scorpion

Brad Voreis is Vice President of Strategic Marketing at Scorpion, where he focuses on maximizing clients’ overall web presence by helping them achieve their digital marketing goals. His unique background provides the insights needed to create and implement custom digital marketing solutions and tailored advertising campaigns for a diverse set of franchise systems. Prior to joining Scorpion, he served as the Vice President of Operations for Glass Doctor, a NeighborlyTM company (formerly The Dwyer Group) where he oversaw their North American operations as well as their digital initiatives. Prior to joining Neighborly, Brad was a Glass Doctor Franchisee in the Dallas-Fort Worth Metroplex where he achieved consistent double-digit annual sales growth.

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