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BREAKOUT SESSION / THURSDAY / MARCH 31, 2022 / 10:30 AM

Labor Shortages? AI to the Rescue!

Labor shortages got you down? Have no fear; AI is here. Learn which types of technology can help operators fill in unemployment gaps left on the front line, at the drive-thru and the back of house.

PANELISTS

Sean Kennedy | President & CEO | Cowboy Chicken

As president and CEO, Sean Kennedy has been instrumental in establishing Cowboy Chicken as the premium fast casual restaurant brand that pioneered wood-fired rotisserie chicken. Sean has worked to refine the menu, build operational systems, grow system-wide sales and strengthen store financial performance. He launched Cowboy Chicken’s franchise program that helped to pave the way for today’s national expansion and has built a strong corporate team to support franchise development, real estate, construction, training, marketing and franchise support efforts. During his leadership, the brand has been included in Fast Casual’s Top 100 Movers & Shakers list every year since 2011 and in 2017 won the Emerging Chain of the Year award from Restaurant Business.

MODERATOR

Rob Carpenter | CEO & Founder | Valyant AI

Rob Carpenter is the CEO and Founder of Valyant AI, the first Artificially Intelligent “Digital Employee” to work directly alongside employees in customer facing roles. Valyant’s AI “Holly” works in quick-serve-restaurants to greet customers at the drive-thru post, answer questions and take food orders. Rob has a Master of Business Administration with a concentration in Enterprise Technology Management. He was named one of the top 25 most influential young professionals in Colorado by ColoradoBiz Magazine in 2013 and received the Denver Trailblazer award in 2016. Valyant AI was awarded the Modern Retail Awards’ Best In-Store Tech in 2019 and in 2020 received the ICX Association’s Best Emerging Technology award.

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