BREAKOUT SESSION / WEDNESDAY / MAY 5, 2021 / 11:00 AM
Taming the Beast: How to Make Third-Party Delivery Your Ally
The pandemic has shown us that delivery is a must-have these days, but there are still so many questions surrounding how to do it successfully. Do you hire in-house drivers or work with third-party platforms? Which are the easiest in which to partner? Which take too much off the top? How can you integrate them into your existing systems? How can you ensure that your food arrives in good shape?
Those are just a few questions that our experts will answer.
Chris Birkinshaw | CEO | Aloha Poke Co.
Chris Birkinshaw joined Aloha Poke Co. as CEO in 2018, bringing with him two decades of progressive leadership experience in the fast casual food and beverage industry. Aloha Poke Co. combines superfoods with super food vibes, operating in five major markets as a high-growth poke concept and emerging franchisor. Chris holds a BA from Northwestern University, and prior to assuming leadership of Aloha Poke, held management and executive roles in the areas of operations, franchising, and new unit development for Potbelly Sandwich Works and Starbucks Coffee Company.
Sam Brewer | Project Lead, Restaurant Design | Chick-fil-A
Sam Brewer leads initiative work for Restaurant Design Innovation at Chick-fil-A. Leaning on a background in Industrial Engineering and experience with General Electric Appliances and Disney Parks and Resorts, he is focused on designing new layouts, equipment and operations to meet the expectations of the Chick-fil-A’s future Guest. Recently leading program development and rollout of new equipment to support catering production, a front of house redesign to support fulfillment of mobile orders, and internal testing of revolutionary drive thru layouts. Sam is passionate about the restaurant industry and providing a remarkable and repeatable experience for every single Guest.
Justin McCoy | VP of Marketing | Cousins Subs
Justin McCoy joined Cousins Subs in January 2006 as an entry-level marketing specialist and held several marketing positions before being named vice president in May 2013. He is responsible for managing advertising agency relationships, developing national promotion calendars, and creating system-wide strategic initiatives related to advertising, marketing and public relations. Justin brings over 13 years of restaurant industry experience to Cousins Subs as well as more than four years in public and media relations with the Milwaukee Bucks and several years in the finance industry. He also serves on the Cousins Make It Better Foundation and Vince Lombardi Cancer Foundation Board of Directors.
Vishal Agarwal | Founder & CEO | ItsACheckmate
Vishal Agarwal is the Founder and CEO of ItsaCheckmate, established in January 2016. Born and raised in India, he completed his education and received an MBA in 2005. Vishal was employed by Citigroup for four years before moving to Vancouver to be a part of a retail e-commerce startup. He eventually transferred to New York, New York, performing the role of Chief Marketing Officer and was instrumental in the growth of the company. He is a featured writer for TechCrunch and Forbes. ItsaCheckmate provides true end-to-end integration between the restaurant’s POS system and over 100 third-party delivery and ordering platforms.