BREAKOUT SESSION / TUESDAY / MARCH 17, 2020 / 11:00 AM
Taming the Beast: How to Make Third-Party Delivery Your Ally
Delivery is a must-have these days, but there are still so many questions surrounding how to do it successfully. Do you hire in-house drivers or work with third-party platforms? Which are the easiest in which to partner? Which take too much off the top? How can you integrate them into your existing systems? How can you ensure that your food arrives in good shape?
Those are just a few questions that our experts will answer.
Chris Birkinshaw | CEO | Aloha Poke Co.
When Aloha Poke Co. CEO Chris Birkenshaw joined the team in May 2018, he had 18 years of experience in the restaurant industry under his belt. He began his career at Starbucks in store-level operations before moving to Potbelly Sandwich Shop, where he served as the senior director of franchising. Chris’s passion for poke, coupled with his expertise of restaurant growth, made him the perfect fit for an emerging, innovative, healthy fast-casual concept like Aloha Poke.
Sam Brewer | Project Lead, Restaurant Design | Chick-fil-A
Sam Brewer leads initiative work for Restaurant Design Innovation at Chick-fil-A. Leaning on a background in Industrial Engineering and experience with General Electric Appliances and Disney Parks and Resorts, he is focused on designing new layouts, equipment and operations to meet the expectations of the Chick-fil-A’s future Guest. Recently leading program development and rollout of new equipment to support catering production, a front of house redesign to support fulfillment of mobile orders, and internal testing of revolutionary drive thru layouts. Sam is passionate about the restaurant industry and providing a remarkable and repeatable experience for every single Guest.
Justin McCoy | VP of Marketing | Cousins Subs
Justin McCoy joined Cousins Subs in January 2006 as an entry-level marketing specialist and held several marketing positions before being named vice president in May 2013. He is responsible for managing advertising agency relationships, developing national promotion calendars, and creating system-wide strategic initiatives related to advertising, marketing and public relations. Justin brings over 13 years of restaurant industry experience to Cousins Subs as well as more than four years in public and media relations with the Milwaukee Bucks and several years in the finance industry. He also serves on the Cousins Make It Better Foundation and Vince Lombardi Cancer Foundation Board of Directors.
Bradley Voreis | VP of Strategic Marketing | Scorpion
Brad Voreis is Vice President of Strategic Marketing at Scorpion, where he focuses on maximizing clients’ overall web presence by helping them achieve their digital marketing goals. His unique background provides the insights needed to create and implement custom digital marketing solutions and tailored advertising campaigns for a diverse set of franchise systems. Prior to joining Scorpion, he served as the Vice President of Operations for Glass Doctor, a NeighborlyTM company (formerly The Dwyer Group) where he oversaw their North American operations as well as their digital initiatives. Prior to joining Neighborly, Brad was a Glass Doctor Franchisee in the Dallas-Fort Worth Metroplex where he achieved consistent double-digit annual sales growth.