March 20-22, 2023 | Coral Gables, FL — Early Bird registration ends Dec. 16. Register Now

Breakout Session / Tuesday / March 21, 2023 / 1:30 PM

By Land, Air or Sea? Reducing Last-Mile Delivery Costs

Last-mile delivery is one of the most expensive and challenging parts of providing a solid delivery service, but speakers in this session reveal how they’ve not only cut costs but also found ways to overcome the usual headaches, such as lack of brand control and visibility, being forced to work with multiple fleets and losing customer data.

They’ll also discuss the pros and cons of deploying AI-powered platforms and implementing delivery drones.


Sean Kennedy | President & CEO | Cowboy Chicken
As president and CEO, Sean Kennedy has been instrumental in establishing Cowboy Chicken as the premium fast casual restaurant brand that pioneered wood-fired rotisserie chicken. Sean has worked to refine the menu, build operational systems, grow system-wide sales and strengthen store financial performance. He launched Cowboy Chicken’s franchise program that helped to pave the way for today’s national expansion and has built a strong corporate team to support franchise development, real estate, construction, training, marketing and franchise support efforts. During his leadership, the brand has been included in Fast Casual’s Top 100 Movers & Shakers list every year since 2011 and in 2017 won the Emerging Chain of the Year award from Restaurant Business.
Olga Sagan | Owner | Piroshky Piroshky
Olga Sagan is the sole owner of the nationally renowned Piroshky Piroshky. Founded in Seattle's historic Pike Place Market, Piroshky Piroshky has offered hand-crafted pies to loyal fans since 1992. An immigrant from Russia, Olga arrived in America when she was sixteen. Since then, she has faced challenges overcoming language barriers and learning to navigate what it means to be a woman in a leadership role, which was not encouraged in her home country. In 2006, she became part of Piroshky Piroshky leadership and took complete ownership in 2017. Under Olga's leadership, the bakery has grown to four locations and a food truck, teamed up with iconic Northwest businesses such as Field Roast, Uli's Famous Sausages, Mondo & Sons, and Tillamook Creamery, and introduced a vegan-friendly line of pies as well. Passionate about leadership, Olga received her SHRM certification in 2018 and was picked by Puget Sound Business Journal as a small business hero in 2019.


Take Your Team to the Summit!

Restaurant/Foodservice Operators who register two attendees may add a third attendee at no additional cost.

Group discount does not apply to Franchise Brokers/Consultants or Vendors.


Loews Coral Gables Hotel

To reserve your room, call 1-800-235-6397 and use the code NMG319 to receive the group rate of $299/night.


Connect with Restaurant Execs

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