March 20-22, 2023 | Coral Gables, FL — Early Bird registration ends Dec. 16. Register Now

Breakout Session / Wednesday / March 22, 2023 / 11:15 AM

Why Frontline Technology Is the Key to Labor Optimization

In the labor-pressed restaurant industry, it's imperative to get the most out of every worker, which is where training and technology come in handy.

This session features best practices in developing a training strategy, new modes of training that restaurant owners are leveraging and up-and-coming technology trends that are already proving how employers can do more with less.


PANELIST

Neil Thompson | VP, Digital | HMS Host
Neil Thompson is Vice President, Digital for HMSHost, a global restaurateur and world leader in delivering innovative dining solutions in travel venues. HMSHost operates locations all over North America, and is part of Autogrill Group, the world’s leading provider of food & beverage services for people on the move. Neil joined HMSHost in 2012 as Vice President, Canada. In this position, he was responsible for the company’s operations in Canadian airports and motorways. In 2020, Neil was appointed Vice President, Digital and is responsible for overseeing the company’s digital strategy and vision. Prior to joining HMSHost, Neil worked as an executive for some of Canada’s most recognizable restaurant brands including Tim Hortons. Neil holds a B.A. from the University of Toronto, and his passion for food led him to attain a Culinary Arts Certificate from George Brown College. He also completed the Hospitality Managers’ Development Course at University of Guelph.
MODERATOR

Rachael Nemeth | CEO & Founder | Opus Training
Rachael Nemeth is the CEO and Co-Founder of Opus, a mobile learning platform that helps employers engage and train their "deskless" workforce. Her background combines decades of experience in the service industry, instructional design, and second language acquisition. Before Opus, she worked for Danny Meyer's, Union Square Hospitality Group, Baked, and Hot Bread Kitchen, an NGO that teaches baking skills to underrepresented women. Her first company, ESL Works, brought industry-relevant English training to New York City kitchens. Rachael is an alum of The New School and is from Kansas City (the Kansas side, if you're wondering).
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session sponsor

GROUP DISCOUNTS

Take Your Team to the Summit!

Restaurant/Foodservice Operators who register two attendees may add a third attendee at no additional cost.

Group discount does not apply to Franchise Brokers/Consultants or Vendors.

HOTEL RESERVATIONS

Loews Coral Gables Hotel

To reserve your room, call 1-800-235-6397 and use the code NMG319 to receive the group rate of $299/night.

SPONSORSHIP OPPORTUNITIES

Connect with Restaurant Execs

Sponsoring the Summit will put you in meaningful conversations with executives in your target market.

Download the Sponsor Prospectus to learn more.