March 24-26, 2024 | Kansas City, MO — Early Bird registration ends Nov. 17. Register Now

Breakout Session / Thursday / March 31, 2022 / 2:45 PM

Tech Troubles

Systems that don’t talk to one another, complicated user systems, outdated hardware and expensive upgrades are just a few of the headaches caused by technology in the restaurant industry. Ditching it all, however, isn’t an option, so what are your options when it comes to tackling your tech issues?

Our techies weigh in!


Jonathan Almanzar | Co-Founder & CEO | Chick’nCone
Jonathan Almanzar is founder and CEO of Chick'nCone - chicken, fries, shakes, and creator of our Chick'nCoin - a unique NFTproject offering real world utility, presented by Chick'nCone.
Liz Bazner | Director of Digital | A&W Restaurants
Liz Bazner is a self-proclaimed foodie who currently serves as Director of Digital for A&W Restaurants, the nation’s oldest franchised restaurant chain. Liz leads the development of digital & social campaigns to increase brand awareness & drive measurable traffic to A&W locations across the country, as well as overseeing the consumer-facing website & email marketing program. After graduating from Vanderbilt University with a degree in political science & public policy, Liz worked for a variety of public officials doing PR & campaign management work before joining the A&W team.
David Roberts | Chief Information Officer | Cicis Enterprises
David Roberts serves as the Chief Information Officer of Cicis Enterprises which operates 300+ Cicis Pizza restaurants as well as JMC, a supply and distribution company that serves all Cicis restaurants and others. David leads Cicis digital and technology functions and is responsible for building a technology-forward, data-driven solutions across the Cicis enterprise. David has invested over 20 years in restaurant technology focused on all aspects such as software development, architecture, IT infrastructure and operations as well as multiple IT senior leadership roles. David is a member of the International Food and Beverage Technology Association, CIO Professionals network, and various other Restaurant Technology associations.

Lucas Burns | Enterprise Account Executive | Atmosphere
Lucas Burns is a successful enterprise sales executive that has spent the better part of his career helping brands to strategically position themselves to be unified, focused, and impactful. At Atmosphere, a revolutionary streaming TV solution for business, Lucas assists big brands in navigating the ever-changing landscape of customer experience, entertainment and engagement. A graduate of Texas A&M, he spends his down time with his wife and figuring out how to raise his new baby boy.
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InterContinental Kansas City at the Plaza

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