March 11-13, 2025 | Myrtle Beach, SC — Price increases by $150 after December 13. Register Now
Breakout Session / Wednesday / March 12, 2025 / 2:45 PM
How to Build Your Tech Roadmap from Start to Deployment
Implementing a new technology is becoming part of a restaurant's standard practice, but a lot can go wrong if you begin before you know where you are going. In this session, attendees will learn:
- How to Build Your Roadmap: Practical steps for mapping out a clear path to tech implementation.
- Who Should Be Involved: Identifying the right stakeholders and teams to shape your roadmap.
- Implementing & Communicating the Plan: Best practices for a seamless rollout and effective communication with partners.
- Vendor Selection: Establishing non-negotiables and knowing when it’s time to reassess or change vendors.
- Build vs. Buy: When to develop technology in-house and when to look externally.
- Decision Ownership: Understanding who owns key decisions and how long decision-making should take.
- Measuring Success: Knowing when it’s time to reevaluate your strategy to ensure alignment and growth.
PANELISTS
Hailey Coffman | Manager, Training and Special Operations | Everbowl
Amanda Kahalehoe | Chief Operating Officer | Vicious Biscuit
After service in the U.S. Marine Corps, Amanda Kahalehoe integrated the values of adaptability and determination into her professional journey. From Long Island, NY, she melds her disciplined nature with exceptional communication skills and sharp critical thinking. Amanda's career embarked on its trajectory at a New York security firm, where she rose from the position of a data communication specialist to Chief Operating Officer of Business Operations. Throughout her profession, Amanda consistently led the charge in pioneering innovation across sales, operations, accounting, HR, and IT domains. Following her relocation to Charleston, she collaborated with George McLaughlin, becoming a pivotal member of the Vicious Biscuit team and contributing to its growth through the implementation of innovative strategies and practices.
