March 24-26, 2024 | Kansas City, MO — Early Bird registration ends Nov. 17. Register Now

Breakout Session / Monday / March 25, 2024 / 10:30 AM

Robotics & AI: Fleeting Fad or Here to Stay?

Restaurants around the world are testing robotics and AI, which are often lumped together but not exactly the same thing. Robotics deals with the development of robots, which can be automatic or need initial instructions from humans, while AI develops software that can perform tasks usually done by humans, such as decision-making, problem solving and logical reasoning. Automating tasks people don’t want to do or are dangerous seems like a no-brainer, but using it in the wrong areas is just as dangerous as ignoring it. Our experts reveal how to accomplish long- and short-term goals by choosing the most appropriate applications as well as finding ways to lower costs.


Scott Ford | President & Co-CEO | Hawaiian Bros Island Grill
Scott Ford, as President & Co-CEO of Hawaiian Bros Island Grill, possesses a rich three-decade background in the food service sector. His expertise in supply chain optimization, operational design, and brand management speaks to his dedication to the industry. At the core of Hawaiian Bros’ success lies Ford’s ability to assemble and lead a talented team, adeptly navigating the brand through the challenges of the fast-casual restaurant market. Prior to spearheading initiatives at Hawaiian Bros, Ford demonstrated his industry acumen as a principal at DKA Services LLC in Kansas City. Moreover, his leadership at Mr. Goodcents Franchise Systems, Inc., where he ascended to the role of president and CEO, solidifies his standing as an industry stalwart. With Ford's consistent emphasis on experience and teamwork, Hawaiian Bros is confidently positioned for enduring success and continued growth in the ever-evolving restaurant landscape.


Take Your Team to the Summit!

Restaurant/Foodservice Operators who register two attendees may add a third attendee at no additional cost.

Group discount does not apply to Franchise Brokers/Consultants or Vendors.


InterContinental Kansas City at the Plaza

To reserve your room, call 1-816-756-1500.


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