CLOSING GENERAL SESSION / WEDNESDAY / MARCH 13, 2019 / 2:00 PM
Franchising Think Tank
This panel packed with CEOs and franchisors will talk about the latest issues of the day and what it takes to succeed in franchising.
Andy Howard | President & CEO | Huey Magoo’s
Andy Howard brings over 30 years of experience in the restaurant industry, specializing in developing brands to expand nationally and internationally through franchising. As Executive Vice President of Wingstop for over 10 years, Andy helped expand the brand from approximately 80 restaurants to over 600 when he left. Today, Wingstop has over 1,100 locations. Andy has held several other senior executive positions with other regional and national brands throughout his career. Currently, Andy is CEO and President of Huey Magoo’s Restaurants LLC, which operates seven successful restaurants throughout Central Florida and rapidly expanding throughout the region, in South Florida and Atlanta with another 50 franchises sold and coming soon.
Paul Macaluso | President & CEO | Krystal
Paul Macaluso a 25-year restaurant industry veteran, currently serves as the President and CEO of Krystal. Paul’s background includes experience in operations, franchising, marketing and brand strategy with some of the most prominent brands in the foodservice industry, including Taco Bell, Burger King, Sonic Drive-Ins and Moe’s Southwest Grill. Before joining Krystal in April 2018, Paul’s was President of McAlister’s Deli, where he led the brand to records in new restaurant openings, franchisee new restaurant commitments, systemwide sales and EBITDA. Paul holds a BS/Communication and an MBA from Florida State University.
Heather Neary | President | Auntie Anne’s
Heather Neary was named President of Auntie Anne’s in November 2015. Heather joined Auntie Anne’s in 2005 and has held various roles in the company in which she was responsible for the oversight of marketing, communications, the franchise business consultant team, research and development, product innovation, and the franchisee leadership team. Most recently, Heather served as Vice President, Global Marketing. Prior to joining Auntie Anne’s, Heather held roles in marketing and as a managing editor for a business magazine. Heather received a B.A. from Millersville University and an M.B.A. from Penn State University.
Kelly Roddy | President | Schlotzsky’s
Kelly Roddy was named President of Schlotzsky’s in December 2007, and since then he has built a strong management team, introduced new programs and launched a systemwide rebranding effort, all of which have helped to accomplish over a decade of consecutive sales growth. He joined the company from H-E-B®, a century old retailer with more than 315 locations throughout Texas and Mexico. While at H-E-B, Kelly served as Director of Sales and Marketing and later became Director of Retail Operations. Before his tenure at H-E-B, he was Vice President and Executive Director of New Business Development for Scholastic Corporation, the renowned national book publisher.
Peter McLaughlin | Head of Customer Success | PlayerLync
Specializing in innovative learning technologies that enable teams to learn faster and operate more successfully, Peter McLaughlin has helped lead high-growth business for more than 20 years. At companies such as Symantec and Clearwell, he managed Education Services teams, which delivered training courses for thousands of customers. In his current role as head of Customer Success for PlayerLync, he collaborates with customers such as Chipotle, Jack in the Box, and Blaze Pizza to improve their training and performance. He has an MBA from the University of Denver, and a BA from UCLA.