VIDEO: Swiss Chalet: Maintaining a connection with your employees leads to profits

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Moe Khawaja, a Swiss Chalet owner and operator since 2001, talks with Hughes‘ Tim Tang about the effect of happy employees making happy consumers.

“What I’ve learned from these conferences, is it’s all about the employees. If you have good employees who want to work, and stay there for you, you will automatically have taken care of the customers,” said Moe Khawaja in the interview at the 2018 Restaurant Franchisee Innovation Summit in Louisville, Kentucky.

Register here for the 2019 Summit, March 11-13 in Louisville.


Republished with permission from FastCasual.

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